Privacy Policy 

Privacy Policy

At First Delight, accessible from www.firstdelight.in, protecting the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information that are collected and recorded by First Delight and how we use, share, and protect this information. If you have any additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

Scope of Policy

This Privacy Policy applies solely to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect in First Delight. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. For the collection, use, and disclosure of any Sensitive Personal Data or Information (SPDI), we will obtain your explicit consent at the time of collection.

Information We Collect

Personal Information

The personal information you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the point of collection.

• Direct Contact: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you send us, and any other information you may choose to provide.

• Account Registration: When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Sensitive Personal Data or Information (SPDI)

We may also collect certain sensitive personal data, as defined under Indian law, such as passwords, financial information, health details, or biometric data. We ensure that SPDI is collected, used, and disclosed only with your explicit consent and for specific, legitimate purposes.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website

• Improve, personalize, and expand our website

• Understand and analyze how you use our website

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing and promotional purposes

• Send you emails

• Find and prevent fraud

• Comply with legal obligations

Log Files

First Delight follows a standard procedure for using log files. These files log visitors when they visit websites. All hosting companies do this as part of their analytics services. The information collected by log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.

Cookies and Web Beacons

Like many websites, First Delight uses 'cookies' to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of First Delight. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on First Delight. These are sent directly to users' browsers and automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites you visit.

Please note that First Delight has no access to or control over these cookies used by third-party advertisers.

Third Party Privacy Policies

First Delight's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information on their practices, including how to opt-out of certain options.

Managing Cookies

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers' respective websites.

Security Practices

We implement reasonable security practices and procedures, as required under the Information Technology Act, 2000 and the SPDI Rules, to protect your personal information and SPDI. This includes the use of encryption, access control, and other technological and organizational measures to ensure the security and confidentiality of your data.

Your Rights Under Indian Law

Under Indian law, you have the following rights with respect to your personal information:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

• The right to erasure: You have the right to request that we erase your personal data under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

• The right to data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Grievance Officer

In compliance with the Information Technology Act, 2000, we have appointed a Grievance Officer to address any concerns or grievances regarding the processing of your personal information or SPDI. You may contact the Grievance Officer at admin@firstdelight.in with any queries or complaints. We will endeavor to respond to your concerns within 30 days as required by law.

Children's Information

Protecting the privacy of children is especially important to us. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. First Delight does not knowingly collect any Personal Identifiable Information from children under the age of 18 without parental consent. If you believe your child has provided this kind of information on our website, please contact us immediately, and we will make every effort to promptly remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Jurisdiction and Dispute Resolution

This Privacy Policy is governed by the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.